Customers and partners

Use Microsoft Teams with SupWiz Chatbot

Use Microsoft Teams with SupWiz Chatbot

Being the most populous municipality in Denmark Copenhagen Municipality are now using SupWiz’ Chatbot together with Teams.

Joining forces towards public digitization

Joining forces towards public digitization

SupWiz Chatbot and CBRAIN F2 system work together at The Danish Environmental Protection Agency creating automatization and optimization for the system’s users.

International Travel Company: Faster replies and increased efficiency with Supchat

International Travel Company: Faster replies and increased efficiency with Supchat

Response times to customers reduced by half, better agent performance and real-time translations. These are just some of the values an international travel company is experiencing with SupChat.

Dutch Hostnet goes live with AI chatbot

Dutch Hostnet goes live with AI chatbot

Hostnet, one of the largest hosting providers in the Netherlands has introduced “Kevin”, an AI chatbot agent powered by SupWiz. Without prior chatbot experience, Hostnet’s support team has led “Kevin’s” implementation smoothly, ensuring this new customer support tool aligns and contributes to their customer-centric approach.

Largest unemployment fund (AKA) offers extraordinary member service with live chat and chatbot

Largest unemployment fund (AKA) offers extraordinary member service with live chat and chatbot

Increased accessibility, automation of tasks, as well as personalized service are just some of the things that the members of Akademikernes A-kasse (AKA) can experience with SupWiz’ live chat and Chatbot. These solutions support AKA’s membership services, improving the experience for both members and employees.

Next generation AI live chat at international travel company

Next generation AI live chat at international travel company

International travel company employs next generation live chat solution, SupChat to support their international customer base. With the AI co-pilot, agents get much more efficient, providing multilingual support in a fast and simple way.

Strong Partnership: NNIT and SupWiz creates value in major energy concern

Since 2017, NNIT and SupWiz have been transforming customer service based on next-generation artificial intelligence. The potential is huge as well as the ambitions. AI expertise, deep business knowledge and data insights are the key factors behind the joint success between NNIT and SupWiz creating the customer service solution of the future. Norlys – a major energy concern is an example of a joint success from the strong partnership.

Puzzel adds SupWiz to its marketplace

Puzzel adds SupWiz to its marketplace

SupWiz is pleased to be chosen into a strategic partnership by Puzzel - the leading innovator of cloud-based contact center solutions. The partnership will enable Puzzel-customers to add-on a SupWiz chatbot into their contact center solution…..

Chatbot: Next generation AI in Norway

Chatbot: Next generation AI in Norway

With the launch of the Norwegian chatbot, one.com offers tailored chat support in Norway.

“With the Norwegian chatbot we can both offer chatbot support outside opening hours as well as serve our customers in the Norwegian language”, says Mikkel Nedza, Head of Business Intelligence at one.com.

Genesys chat and SupWiz’ AI chatbot create value together

Genesys chat and SupWiz’ AI chatbot create value together

In the unemployment insurance fund Genesys solution SupWiz’ AI chatbot is a popular colleague among human agents as it both solves problems on its own and assists agents.