AI and Machine Learning are the primary technologies changing Customer Support and Service today
— IDC, 2018

THE ai platform KEY FEATURES

 

WHATs in it for you?

  • Answer customer queries automatically

  • Identify customers' problems proactively

  • Adaptively update your media presence

  • Match the right support agent to each case

 
  • Understand which customers are unsatisfied and why

  • Increase conversion rates using AI adaptive models

  • Ensure customers don’t have to repeat themselves

  • Make on-line shopping a personal experience

  • ... and much more!


This is an on-demand world. Customers demand fast, efficient service - across all devices and channels. Building on our world-class research, SupWiz delivers the tool to address these challenges
— Stephen Alstrup, SupWiz CEO

"Quick response is important"

"I cancelled because of bad service"

"I have to repeat myself"


HOW IT WORKS

How AI works

Some of the places you will find SupWiz