2nd of May 2023
At SupWiz, we know the importance of data protection and acknowledge the concerns about data use, as well as AI.
We handle a large amount of user data from customers, members, citizens, employees, and other stakeholders and we are proud to receive the ISAE 3000 certificate.
ISAE 3000 is a standard that is used to audit internal control, sustainability, and compliance with laws and regulations.
When receiving the ISAE certification, it guarantees that we at SupWiz have met the criteria and are keeping your data private and safe. This means that all data and procedures handled by SupWiz will be handled with the utmost security, compliance, and care.
Are you ready to start or continue your digital journey? Or do you have any questions regarding data security? Contact us today.
About SupWiz
SupWiz is an award-winning SaaS, delivering next-generation AI solutions to improve end-user service and support processes. Our omnichannel and modular solutions include chatbots, voicebots, emailbots, ticket classification & routing, real-time AI assistance for agents, knowledge search engine, and more.
The solutions enhance existing support systems such as Zendesk, ServiceNow, TopDesk, Puzzel, among others, improving end-user and agent satisfaction and increasing efficiency. Thousands of agents across different industries use SupWiz's AI solutions, benefiting millions of end-users in multiple languages. Our customers include several large public institutions (e.g., Tax Authorities, Hospitals, and Governmental units) and private organizations in web hosting, logistics, media, and utilities, among others.
What is an ISAE certificate?
ISAE 3000 is the standard for assurance over non-historical financial information. ISAE 3000 is issued by the International Federation of Accountants (IFAC). The standard consists of guidelines for the ethical behavior, quality management, and performance of an ISAE 3000 engagement.
Generally, ISAE 3000 is applied for audits of internal control, sustainability, and compliance with laws and regulations.
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