Mathilde Korch
AI in 2024: Actions, Not Just Words

Leading organization for digital technologies, DigitalLead, highlights SupWiz CEO & Co-founder Stephen Alstrup in online article, addressing trends and tendencies in 2024 within digital technology with a focus on generative AI!

AI in 2024: Actions, Not Just Words
Mathilde Korch
SupWiz gets ISAE 3000 Certification

We handle a large amount of user data from customers, members, citizens, employees, and other stakeholders and we are proud to receive the ISAE 3000 certificate!

SupWiz gets ISAE 3000 Certification
Announcements, Highlights
Søren Dahlgaard
SupWiz awarded largest innovation prize by ...

SupWiz has been awarded the most prestigious prize by Innovation Fund Denmark. The prize was handed over by the Danish Minister of Higher Education and Science.

SupWiz awarded largest innovation prize by Minister of science and education

Chatbot

Getting started with AI: Think Big, Start Small, Scale Fast

Getting started with AI: Think Big, Start Small, Scale Fast

Andel Energi demonstrates how to start with AI projects that enable rapid validation of the business value delivered. Learn about their strategy here. 

AI Chat: Helping Hand During Energy Crisis 

AI Chat: Helping Hand During Energy Crisis 

In a blink, the biggest energy company in Denmark, Andel Energi, transforms their customer service with a rapid Chatbot integration, addressing the urgent need for assistance to handle thousands of inquiries from their 1 million households. 

350+ Service Experts: 3 Takeaways on AI+Humans

350+ Service Experts: 3 Takeaways on AI+Humans

Malin Marker Persson, CIO at Akademikernes A-kasse, presented together with SupWiz CEO & Co-founder at KISS 2023 - Denmark’s largest conference uniting both customer service and IT Service Desk.

Top 5 Innovation Project: Patient Experience Chatbot!

Top 5 Innovation Project: Patient Experience Chatbot!

At Odense University Hospital (OUH) the project including SupWiz Chatbot, which supports endometriosis patients, is nominated for OUH’s Innovation Price which stands for improving citizen and patient experience – one of the best solutions for enhancing workflows and processes!

European Health Portal Spotlights Health Chatbot

European Health Portal Spotlights Health Chatbot

The First European Digital Health News Portal in Europe brings attention to the efficiency and citizen-friendly service of the sundhed.dk Chatbot, leveraging AI with Minimal Resources to support Denmark's citizens.

Government agency highlights Supwiz Language Technology

Government agency highlights Supwiz Language Technology

Sprogteknologi.dk (Eng. Language Technology) has written an article about sundhed.dk and SupWiz work together focusing on language models and the benefits of SupWiz Chatbot for both agents and citizens in Denmark.

SupSearch knows something about everything!

A large unemployment insurance fund takes the customer experience to the next level and integrates SupSearch, SupWiz AI search Engine, into their Chatbot – making sure not to leave any members behind.

Multilingual Chatbot: Key service differentiator

Multilingual Chatbot: Key service differentiator

Europe-leading hosting company one.com accommodates market preferences and users’ native language with a multilingual chatbot! New languages can be easily added, requiring minimal maintenance yet radically improving the customer experience.

Chatbot: The workplace of the future!

Chatbot: The workplace of the future!

These were just some of the topics, SupWiz’ CEO & Co-founder presented at this year’s TOPdesk on Tour!

The top challenges for support teams are often a lack of prioritization and not enough time in a day. And traditional onboarding also often requires a lot of time and high costs.

Municipality Chatbot: Danish Example for EU

Municipality Chatbot: Danish Example for EU

The largest municipality in Denmark, the City of Copenhagen, presented their digital journey at the world’s leading event for public sector innovation, and how they implemented SupWiz AI solutions to improve their service and support by evaluating and adjusting data – raising the bar for conversational AI!

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E-mail: contact@supwiz.com