Insurance

Chatbot: bridging the way to self-help

Chatbot: bridging the way to self-help

Like many insurance funds, IDA Forsikring experiences a high volume of inquiries from its members and at the same time wants to deliver extraordinary service. Therefore, IDA Forsikring has implemented SupWiz SupChat (live chat) and Chatbot to improve the member service experience as well as employee efficiency.

Digitization of the unemployment insurance industry with SupWiz

Digitization of the unemployment insurance industry with SupWiz

SupWiz delivers high-quality results within the unemployment insurance field, which uses SupWiz products to offer extraordinary membership services.

Genesys chat and SupWiz’ AI chatbot create value together

Genesys chat and SupWiz’ AI chatbot create value together

In the unemployment insurance fund Genesys solution SupWiz’ AI chatbot is a popular colleague among human agents as it both solves problems on its own and assists agents.

Akademikernes A-kasse select SupWiz as AI chatbot partner

Akademikernes A-kasse select SupWiz as AI chatbot partner

We are excited to announce that Akademikernes A-kasse has selected SupWiz as AI chatbot partner in order to offer an even better service to its members.