Malin Marker Persson, CIO at Akademikernes A-kasse, presented together with SupWiz CEO & Co-founder at KISS 2023 - Denmark’s largest conference uniting both customer service and IT Service Desk.
Top CIO Driving Digital Change!
How humans and AI complement each other
AI is a huge game-changer within service and support, and to deliver the best experience for users, we need to know how humans and technology complement each other because both offer something valuable for different tasks. Listen to Malin Marker Persson from Akademikernes A-kasse speaking more about here!
Digitization of the unemployment insurance industry with SupWiz
Largest unemployment fund (AKA) offers extraordinary member service with live chat and chatbot
Increased accessibility, automation of tasks, as well as personalized service are just some of the things that the members of Akademikernes A-kasse (AKA) can experience with SupWiz’ live chat and Chatbot. These solutions support AKA’s membership services, improving the experience for both members and employees.
