SupWiz understands your business like no other platform because it is built with advanced AI
The AI language understanding in SupWiz’ solutions is unparalleled. Therefore, a SupWiz Chatbot will quickly understand your context and help customers and support agents from day one, whereas most other chatbots will not.
SupWiz Chatbot vs other chatbots
The SupWiz AI language understanding
Understands your context
There is no need to type in tons of examples of wording or jargon to manipulate the model - trained with your data, the AI will understand your context from day one.
Language agnostic model
You can employ a SupWiz Chatbot for multiple languages from the beginning - the capability to use and understand any language data is built into the AI.
Understands typos and synonyms
Do not worry about typos, misspellings and synonyms for your specific keywords - the AI will still know what your customers’ intents are.
Make users happy by speaking the language they prefer.
Use personalized translations or different chatbot versions to ensure a smoother chat experience.
Personalized Machine Translation
Translate questions and answers in real time and improve the quality and accuracy of translations by customizing how certain words or sentences should be handled. This translation service is ideal for you who answers in many different languages!
Multiple Chatbot Versions: Meeting Diverse User Needs
Make a second, or third copy of your chatbot with minimal effort. Customize the bot behaviour based on language or country preferences, for example matching payment methods to different country's need. This is also a great way to manage multiple brands, or simply do A/B testing.
The SupWiz AI is unmatched because the team is unmatched
The founders of SupWiz: Mathias Bæk Tejs Knudsen, Søren Dahlgaard and Stephen Alstrup. Photo: Maiken Kestner for Innovation Fund Denmark
SupWiz is a university spin-out founded five years ago
The team consists of world-leading experts in algorithms, AI and statistics and +10 PhDs in advanced AI
The teams’ contributions to research on algorithms add up to 100+ top research articles
The co-founders Mathias and Søren are five times national champions in programming
The team consists of researchers from Stanford, Cambridge, ETH Zürich and Oxford