Mathilde Korch
AI in 2024: Actions, Not Just Words

Leading organization for digital technologies, DigitalLead, highlights SupWiz CEO & Co-founder Stephen Alstrup in online article, addressing trends and tendencies in 2024 within digital technology with a focus on generative AI!

AI in 2024: Actions, Not Just Words
Mathilde Korch
SupWiz gets ISAE 3000 Certification

We handle a large amount of user data from customers, members, citizens, employees, and other stakeholders and we are proud to receive the ISAE 3000 certificate!

SupWiz gets ISAE 3000 Certification
Announcements, Highlights
Søren Dahlgaard
SupWiz awarded largest innovation prize by ...

SupWiz has been awarded the most prestigious prize by Innovation Fund Denmark. The prize was handed over by the Danish Minister of Higher Education and Science.

SupWiz awarded largest innovation prize by Minister of science and education

Genesys chat and SupWiz’ AI chatbot create value together

Genesys chat and SupWiz’ AI chatbot create value together

In the unemployment insurance fund Genesys solution SupWiz’ AI chatbot is a popular colleague among human agents as it both solves problems on its own and assists agents.

Stofa customers get instant replies with live chat and chatbot

Stofa customers get instant replies with live chat and chatbot

Stofa uses SupWiz’ live chat solution and chatbot to drastically reduce waiting time in first line support and help customers get their problems solved faster.

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The Danish Business Authority selects SupWiz and Nine for IT framework agreement

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The Danish Business Authority selects SupWiz and Nine for IT framework agreement

SupWiz and Nine will deliver IT solutions to the Danish Business Authority over the next four years in accordance with the new IT framework agreement.

TV 2 PLAY: Our service agents save a lot of time with SupWiz Chatbot

TV 2 PLAY: Our service agents save a lot of time with SupWiz Chatbot

Almost half a year ago, TV 2 PLAY implemented SupWiz Chatbot at their customer service center -integrated to their existing Zendesk chat solution. The aim was to help their service agents answer questions from TV 2 PLAY-customers. Today the SupWiz chatbot handles up to 45% of all incoming chats – and that is without being integrated to TV 2 PLAY’S backend systems, which is yet to come.

Phone: +45 60 84 87 89
E-mail: contact@supwiz.com