11th of August 2020
SupWiz will over the next four years be part of delivering some of society’s most crucial IT solutions in collaboration with Nine.
The new IT framework agreement supports the Danish Business Authority in purchasing IT related services from 2020-2024. In fierce competition, SupWiz has been selected as one of the suppliers together with the digital consultancy firm Nine.
SupWiz is involved in the Data Science sub-agreement, sub-agreement 5, which is a great acknowledgement of the team’s expert skills in developing AI and Data Science solutions for customer and citizen service.
We had a chat with Nine CEO Jacob Strange about the new IT framework agreement. He says:
Jacob Strange, CEO at Nine
“This is a very important agreement for Nine. It marks the beginning of four years of collaboration on some of the most essential IT projects in our society together with highly skilled partners such as SupWiz.
Not only is the Danish Business Authority one of the most digitized authorities in the country, the authority aims to be among the most data driven in the world. That is why sub-agreement 5, in which we are partnering with SupWiz, is so crucial.”
SupWiz and Nine have been collaborating for years now and both companies have extensive experience with providing IT solutions to public sector clients: SupWiz is AI solution provider to public authorities such as Copenhagen Municipality, because the AI solutions live up to these authorities’ heavy focus on compliance, security, GDPR and related matters.
About SupWiz
SupWiz delivers next generation AI software for customer service and support. This includes chatbots, ticket routing, email-sorting, knowledge article matching, and much more. The solutions for example enhance existing systems such as Zendesk, Remedy and ServiceNow with advanced AI and machine learning. SupWiz’ customers today include NNIT, One.com, TV2, Stofa, and many more.
SupWiz is founded by world-leading AI researchers and the CEO has previously founded and built a global software company with great success.