TV 2 PLAY: Our service agents save a lot of time with SupWiz Chatbot

Guest User

July 9, 2020

TV 2 PLAY: Our service agents save a lot of time with SupWiz Chatbot

Almost half a year ago, TV 2 PLAY implemented SupWiz Chatbot at their customer service center -integrated to their existing Zendesk chat solution. The aim was to help their service agents answer questions from TV 2 PLAY-customers. Today the SupWiz chatbot handles up to 45% of all incoming chats – and that is without being integrated to TV 2 PLAY’S backend systems, which is yet to come.

Guest User

June 17, 2020

Product updates

SupChat now presents AI suggestions in live chat

Guest User

June 17, 2020

Product updates

SupChat now presents AI suggestions in live chat

With the new SupChat release agents can get AI suggestions for relevant responses when live chatting with users.

Søren Dahlgaard

September 2, 2019

Announcements

Zendesk select SupWiz as advanced AI chatbot partner

Søren Dahlgaard

September 2, 2019

Announcements

Zendesk select SupWiz as advanced AI chatbot partner

SupWiz is now official partners of Zendesk - the world’s leading customer service company with more than 130,000 customers across the globe.

Søren Dahlgaard

May 6, 2019

Customers and partners

SupWiz and Zendesk: The best customer service chatbots

Søren Dahlgaard

May 6, 2019

Customers and partners

SupWiz and Zendesk: The best customer service chatbots

Working together with Zendesk, SupWiz is delivering AI chatbots significantly improving customer experience. Together, we will bring SupWiz’ breakthrough AI chatbots to companies across the globe.