SupWiz’s voicebot expands capabilities with Vonage partnership

SupWiz’s voicebot expands capabilities with Vonage partnership

SupWiz has partnered with Vonage to offer best-in-class phone support. Besides being easy and quick to set up and maintain, our voicebot now offers advanced interaction options, keeping the user at the center while delivering high-quality voice experiences.

Dutch Hostnet goes live with AI chatbot

Dutch Hostnet goes live with AI chatbot

Hostnet, one of the largest hosting providers in the Netherlands has introduced “Kevin”, an AI chatbot agent powered by SupWiz. Without prior chatbot experience, Hostnet’s support team has led “Kevin’s” implementation smoothly, ensuring this new customer support tool aligns and contributes to their customer-centric approach.

Largest unemployment fund (AKA) offers extraordinary member service with live chat and chatbot

Largest unemployment fund (AKA) offers extraordinary member service with live chat and chatbot

Increased accessibility, automation of tasks, as well as personalized service are just some of the things that the members of Akademikernes A-kasse (AKA) can experience with SupWiz’ live chat and Chatbot. These solutions support AKA’s membership services, improving the experience for both members and employees.

SupWiz CEO part of Danish government digitalization council

SupWiz CEO part of Danish government digitalization council

Together with chairmen from Mærsk, 3F, and the Confederation of Danish Industry, CEO Stephen Alstrup is part of the Danish government digitalization council.

“We have put focus on how we can elevate Denmark from a good place to an even better place in the future.” says Stephen, as the council now has 46 recommendations ready for Denmark’s digital future.

Next generation AI live chat at international travel company

Next generation AI live chat at international travel company

International travel company employs next generation live chat solution, SupChat to support their international customer base. With the AI co-pilot, agents get much more efficient, providing multilingual support in a fast and simple way.

Strong Partnership: NNIT and SupWiz creates value in major energy concern

Since 2017, NNIT and SupWiz have been transforming customer service based on next-generation artificial intelligence. The potential is huge as well as the ambitions. AI expertise, deep business knowledge and data insights are the key factors behind the joint success between NNIT and SupWiz creating the customer service solution of the future. Norlys – a major energy concern is an example of a joint success from the strong partnership.

Puzzel adds SupWiz to its marketplace

Puzzel adds SupWiz to its marketplace

SupWiz is pleased to be chosen into a strategic partnership by Puzzel - the leading innovator of cloud-based contact center solutions. The partnership will enable Puzzel-customers to add-on a SupWiz chatbot into their contact center solution…..

Chatbot: Next generation AI in Norway

Chatbot: Next generation AI in Norway

With the launch of the Norwegian chatbot, one.com offers tailored chat support in Norway.

“With the Norwegian chatbot we can both offer chatbot support outside opening hours as well as serve our customers in the Norwegian language”, says Mikkel Nedza, Head of Business Intelligence at one.com.