Mathilde Korch
AI in 2024: Actions, Not Just Words

Leading organization for digital technologies, DigitalLead, highlights SupWiz CEO & Co-founder Stephen Alstrup in online article, addressing trends and tendencies in 2024 within digital technology with a focus on generative AI!

AI in 2024: Actions, Not Just Words
Mathilde Korch
SupWiz gets ISAE 3000 Certification

We handle a large amount of user data from customers, members, citizens, employees, and other stakeholders and we are proud to receive the ISAE 3000 certificate!

SupWiz gets ISAE 3000 Certification
Announcements, Highlights
Søren Dahlgaard
SupWiz awarded largest innovation prize by ...

SupWiz has been awarded the most prestigious prize by Innovation Fund Denmark. The prize was handed over by the Danish Minister of Higher Education and Science.

SupWiz awarded largest innovation prize by Minister of science and education

Innobooster Supporting our LLM Developments!

Innobooster Supporting our LLM Developments!

At the forefront of innovation, SupWiz has recently secured a significant Innobooster Grant from Innovationsfonden (Eng. The Innovation Fund) to fund part of our development into Large Language Models (LLM) and how to use them in AI Bots!

AI Chat: Helping Hand During Energy Crisis 

AI Chat: Helping Hand During Energy Crisis 

In a blink, the biggest energy company in Denmark, Andel Energi, transforms their customer service with a rapid Chatbot integration, addressing the urgent need for assistance to handle thousands of inquiries from their 1 million households. 

Small Team, Big Service: Thanks to Emailbot

Small Team, Big Service: Thanks to Emailbot

Antagonist, one of the top-rated hosting companies in the Netherlands with over 50.000 active customers quickly implemented SupWiz Emailbot to support agents – handling thousands of customer inquiries with limited human resources!

350+ Service Experts: 3 Takeaways on AI+Humans

350+ Service Experts: 3 Takeaways on AI+Humans

Malin Marker Persson, former CIO at Akademikernes A-kasse, presented together with SupWiz CEO & Co-founder at KISS 2023 - Denmark’s largest conference uniting both customer service and IT Service Desk.

Top 5 Innovation Project: Patient Experience Chatbot!

Top 5 Innovation Project: Patient Experience Chatbot!

At Odense University Hospital (OUH) the project including SupWiz Chatbot, which supports endometriosis patients, is nominated for OUH’s Innovation Price which stands for improving citizen and patient experience – one of the best solutions for enhancing workflows and processes!

European Health Portal Spotlights Health Chatbot

European Health Portal Spotlights Health Chatbot

The First European Digital Health News Portal in Europe brings attention to the efficiency and citizen-friendly service of the sundhed.dk Chatbot, leveraging AI with Minimal Resources to support Denmark's citizens.

Government agency highlights Supwiz Language Technology

Government agency highlights Supwiz Language Technology

Sprogteknologi.dk (Eng. Language Technology) has written an article about sundhed.dk and SupWiz work together focusing on language models and the benefits of SupWiz Chatbot for both agents and citizens in Denmark.

SupChat: Proactive livechat and streamlined integration

SupChat: Proactive livechat and streamlined integration

FOAs A-kasse, which is part of the trade union FOA with its 169.000 members, switched to SupWiz livechat, SupChat, to accommodate their members on one of their preferred channels. A frictionless transition, enabling a more proactive service.

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E-mail: contact@supwiz.com