28th of November 2022
How do people work together with machines? And how can advanced AI solutions and IT benefit the service workplace of the future?
These were just some of the topics, SupWiz’ CEO & Co-founder presented at this year’s TOPdesk on Tour!
According to HubSpot Service Report 2022, the top challenges for support teams are lack of prioritization and not enough time in a day. On top of that, Denmark, like many other countries is experiencing exceptionally high turnover rates in employment, where traditional onboarding also often requires a lot of time and high costs.
With an AI-driven future, agents can be onboarded faster, while also allowing support teams to prioritize their work more effectively, handing over repetitive tasks to the AI, so they can focus on the customer experience, and those more demanding inquiries.
You can get help anywhere during the service and support journey - not just to end users but also for agents!
Do you also want to improve the service and support in your company? Contact us today.
See some of our work together with TOPdesk here
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