Since 2017, NNIT and SupWiz have been transforming customer service based on next-generation artificial intelligence. The potential is huge as well as the ambitions. AI expertise, deep business knowledge and data insights are the key factors behind the joint success between NNIT and SupWiz creating the customer service solution of the future. Norlys – a major energy concern is an example of a joint success from the strong partnership.

NNIT tickets now get routed directly to the right personnel with SupWiz’ Ticket Analyzer.

The chatbot solution SupWiz has implemented at NNIT has been honored with an award.

NNIT partners with SupWiz to change Customer Service and Support, using AI and Innovation.

A new article in Danish magazine "Ledelse i Udvikling" zooms in on SupWiz' partnership with NNIT A/S as pioneers in AI for customer service and support.

Last week, SupWiz's CEO, Stephen Alstrup, was on stage at the yearly kick-off of NNIT A/S speaking in front of thousands of NNIT employees about digital transformation and how AI will disrupt the world of customer service.

SupWiz's CEO, Stephen Alstrup, will join Jakob Sassersen (NNIT A/S) for a talk about disrupting customer service with machine learning at Bitlab - Copenhagen Business School on February 8th.

SupWiz is partnering with NNIT to develop the next generation of AI-based tools for customer support.