31th of October 2022
At SupWiz, we make sure that our AI solutions meet the public industry’s high standards for data handling, GDPR, and related subjects. Therefore, we are proud to announce that SupWiz is included in the SKI agreement 02.06 Standard Software.
As a supplier for public organizations, we want to make sure that our customers meet an agreement that is GDPR and Schrems II-compliant as well as meeting their needs when it comes to AI and software.
You can read more about our data ethics here.
Find SupWiz in the SKI catalog by clicking on the button.
What is SKI 02.06?
SKI is a dynamic purchasing system for the purchase of standard software, support and maintenance agreements, and services related to the software, including implementation, installation, and configuration as well as training and consulting.
You can thus both re-sign your existing licenses and enter into maintenance agreements on software that you already have. In addition, you can purchase new software. You can buy all types of solutions, i.e. both on-premise solutions and cloud-based solutions in the system.
In the dynamic purchasing system there is no fixed assortment. The suppliers can therefore offer you the solution that best matches the requirements you have for the purchase, based on their full range.
About SupWiz
SupWiz is an award-winning SaaS, delivering next-generation AI solutions to improve end-user service and support processes. Our omnichannel and modular solutions include chatbots, voicebots, emailbots, ticket classification & routing, real-time AI assistance for agents, knowledge search engine, and more.
The solutions enhance existing support systems such as Zendesk, ServiceNow, TopDesk, Puzzel, among others, improving end-user and agent satisfaction and increasing efficiency. Thousands of agents across different industries use SupWiz's AI solutions, benefiting millions of end-users in multiple languages. Our customers include several large public institutions (e.g., Tax Authorities, Hospitals, and Governmental units) and private organizations in web hosting, logistics, media, and utilities, among others.
Do you also want to improve the service experience in your company? Contact us today.
Read stories from public organizations digital journeys here
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