Mathilde Korch
AI in 2024: Actions, Not Just Words

Leading organization for digital technologies, DigitalLead, highlights SupWiz CEO & Co-founder Stephen Alstrup in online article, addressing trends and tendencies in 2024 within digital technology with a focus on generative AI!

AI in 2024: Actions, Not Just Words
Mathilde Korch
SupWiz gets ISAE 3000 Certification

We handle a large amount of user data from customers, members, citizens, employees, and other stakeholders and we are proud to receive the ISAE 3000 certificate!

SupWiz gets ISAE 3000 Certification
Announcements, Highlights
Søren Dahlgaard
SupWiz awarded largest innovation prize by ...

SupWiz has been awarded the most prestigious prize by Innovation Fund Denmark. The prize was handed over by the Danish Minister of Higher Education and Science.

SupWiz awarded largest innovation prize by Minister of science and education

Multilingual Chatbot: Key service differentiator

Multilingual Chatbot: Key service differentiator

Europe-leading hosting company one.com accommodates market preferences and users’ native language with a multilingual chatbot! New languages can be easily added, requiring minimal maintenance yet radically improving the customer experience.

It's been 5 years...

It's been 5 years...

5 years since our co-founders Stephen Alstrup and Søren Gammelby Dahlgaard imagined a complete AI platform to improve customer service and support: SupWiz, which is now used by millions of users and thousands of agents across the globe!

Chatbot: The workplace of the future!

Chatbot: The workplace of the future!

These were just some of the topics, SupWiz’ CEO & Co-founder presented at this year’s TOPdesk on Tour!

The top challenges for support teams are often a lack of prioritization and not enough time in a day. And traditional onboarding also often requires a lot of time and high costs.

Municipality Chatbot: Danish Example for EU

Municipality Chatbot: Danish Example for EU

The largest municipality in Denmark, the City of Copenhagen, presented their digital journey at the world’s leading event for public sector innovation, and how they implemented SupWiz AI solutions to improve their service and support by evaluating and adjusting data – raising the bar for conversational AI!

Chatbot: Scale up Support Quickly and Effortlessly

Chatbot: Scale up Support Quickly and Effortlessly

In the race against time Danish health authorities Sundhed.dk implemented a chatbot in just a few weeks. It runs 24/7, with an 88% automation rate offloading the human agents.

SupWiz as SKI supplier!

SupWiz as SKI supplier!

At SupWiz, we make sure that our AI solutions meet the public industry’s high standards for data handling, GDPR, and related subjects. Therefore, we are proud to announce that SupWiz is included in the SKI agreement 02.06 Standard Software.

SupWiz named leading AI in Europe by Microsoft

SupWiz named leading AI in Europe by Microsoft

“SupWiz has existed for five years and is arguably one of the best leading AI-startups on the European continent.” says Jacob Engsig, Financial Service Industry Lead at Microsoft.

Create better service with AI

Create better service with AI

Customers’ and members’ service expectations are more significant than ever and the minimum requirements from them are increasing. So, how do you continuously deliver extraordinary customer service and support to keep your customers?

Phone: +45 60 84 87 89
E-mail: contact@supwiz.com