“Kevin” the Chatbot increases customer service
One of the largest and most customer-friendly hosting providers in the Netherlands has enhanced its Zendesk platform with SupWiz AI Chatbot. Kevin the AI Chatbot acts like an agent more, delivering the best possible customer experience with 24/7 availability on different communication channels.
Leading hosting provider
Dutch and English
∼60K chats per year
Integration into Zendesk
Smooth handover to agents in livechat
SupWiz solutions at Hostnet
easy integration into
Hostnet and SupWiz stories
Hostnet, one of the largest hosting providers in the Netherlands has introduced “Kevin”, an AI chatbot agent powered by SupWiz. Without prior chatbot experience, Hostnet’s support team has led “Kevin’s” implementation smoothly, ensuring this new customer support tool aligns and contributes to their customer-centric approach.
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