SupWiz and The Danish Chamber of Commerce are hosting an event on September 11th in Copenhagen about using AI and other technologies for improving customer service and support.
Customer service and support is the primary parameter of competition for 89% of companies according to Gartner, who also estimate that customers in 2020 will manage 85% of their interactions with companies without interacting with humans.
Modern consumers expect personal and relevant support when they need it and on their communication channel of preference. In order to keep up with expectations, modern companies must reinvent their customer service through the use of new technologies such as Artificial Intelligence.
On September 11th, the Danish Chamber of Commerce and SupWiz are hosting an event on how to improve customer service with AI. At this event, you will be able to hear from leading experts how AI and other technologies can and will transform customer service in the future. Learn about concrete results and technologies as well as how to get started using AI as a company.