Make online service and support easy with SupChat

SupChat is a chat client that makes it easy for your website visitors to get in touch with a support agent via live chat.

 
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Highly customizable

The chat window can be tailored in great detail to your needs when in comes to colors, logo, text and input field.

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Detailed statistics

SupChat analytics contains valuable data that shows you how agents are performing in customer service.

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Chatbot integration

Combine SupChat with the Chatbot to streamline customer service and make seamless handovers from Chatbot to support agent.

 
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Ticket ANALYZER integration

Integrate SupChat with the Ticket Analyzer to transfer your chat data to your ITSM and get insight into your most frequent query types.

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Quick replies

Create and use your own predefined messages for quick replies with the feature Canned Messages.

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AD integration

Use your Active Directory to manage user access to SupChat and authenticate users.

 

Learn how SupWiz can power great customer experiences in your organization