NNIT is using SupWiz Platform to improve their Service and Support. Over 400.000 tickets per year is analyzed using AI, to help NNIT teams deliver best-in-class service. Using AI and Machine Learning to determine what a customer request is about - and where it needs to go in your organization - generates real business value.
The Danish Business Authority
The Danish Business Authority handles numerous requests and questions from citizens and companies. Through our customer service AI platform, SupWiz is helping The Danish Business Authority increase effectiveness and consistency in their customer service through knowledge center AI.
One.com have deployed SupWiz Machine Learning framework to build an AI powered chatbot. Software robots integrate to perform real service operations - and the chatbot have been awarded “4th best supporter” by One.com users.