Communication, marketing, and content coordinator

Note: This position is a junior position.

Are you gifted at communicating with commercial focus, a flair for written communication, and a good understanding of customers’ needs? Do you want to be part of an exciting world-class team in a fast-growing AI start-up? Then we have the job for you!

As a communication, marketing, and content coordinator you will be responsible for ensuring a consistent and professional look and communication for SupWiz by e.g. designing and creating different material and content for SupWiz.

To begin with, you will be a one-man-army covering a wide range of tasks. We expect you to be strong within communication and design as well as independent and able to take responsibility for tasks while drawing on both external and internal resources from e.g. our tech, sales and product teams.

Your tasks will include working on some of the following:

  • SupWiz’ written communication in general

  • SupWiz’ website (design, content, posts, etc.)

  • SupWiz’ social media (campaigns, posts, etc.)

  • Product documentation (whitepapers, product specification, user guides, etc.)

  • Sales material (1-pagers, printed material, videos, presentations, etc.)

  • Joint material with SupWiz’ sales and implementation partners

  • Conference material (roll-ups, banners, etc.)

  • Ensuring a consistent look and communication for SupWiz

Working at SupWiz you will have rich opportunity to shape the look and brand of a rapidly growing organization on an important mission.

You will also have rich opportunity to shape your role and other job areas could e.g. include representing SupWiz at conferences and trade shows, assist with project management, assist with our sales process, etc.

ABOUT YOU:

  • You have strong written communication skills and commercial focus

  • You have strong language skills including fluent in English

  • Relevant software and platforms such as Illustrator, InDesign, Powerpoint, Squarespace/Wordpress, etc.

  • You have relevant education within communication or similar – e.g. “Kommunikation og IT” (University of Copenhagen) or “Kommunikation og formidling” (KEA)

  • You are able to communicate complicated technical topics in easy-to-understand language and visualizations.

  • You want to be part of a wild growth-adventure with changing environment and challenges

  • You are a team player who feels responsible for the overall goal and vision

Recent graduates are invited to apply.

Humor and participation in our many social activities (including company traveling) are appreciated

APPLYING:

Your application must contain;

  • Letter of motivation

  • CV

  • Examples of work (e.g. presentations, webpages, whitepapers, 1-pagers, etc.)

We are located centrally, on vibrant Vesterbro in Copenhagen.

We will conduct interviews on a running schedule, so apply as quickly as you can.

To apply, write to careers@supwiz.com.

About SupWiz
SupWiz delivers a next generation AI platform for customer service and support. This includes chatbots, email bots, ticket routing&automation, knowledge article matching, and much more. The solution for example enhances existing systems such as Zendesk, Remedy and ServiceNow with advanced AI improving both customer and agent satisfaction. SupWiz’ AI platform is today used by thousands of agents benefiting millions of end-users and our customers include NNIT, One.com, ATP, Stofa, and many more.

In 2019 SupWiz was awarded the most prestigious innovation award by the Minister of Science and Higher Education for perhaps the world’s best chatbot.