Personalization and Machine Learning – Are We There Yet?

Personalization and Machine Learning – Are We There Yet?

Everyone has come to expect relevant content when they’re in the digital arena. Everyone’s talking about delivering just that. Personalization is everywhere. But the truth is that no person is smart enough to deliver it. And no person ever will be. If we are to deliver on the promise of personalization, machine learning and the democratization of it, is essential.

SupWiz at NNIT kick off 2018

SupWiz at NNIT kick off 2018

Last week, SupWiz's CEO, Stephen Alstrup, was on stage at the yearly kick-off of NNIT A/S speaking in front of thousands of NNIT employees about digital transformation and how AI will disrupt the world of customer service.

SupWiz at Hostingdagen 2018

SupWiz at Hostingdagen 2018

Last week, SupWiz's CEO, Stephen Alstrup, and Chief AI Officer, Søren Dahlgaard, gave a keynote talk at Hostingdagen 2018 on how companies can use AI to get a closer relationship to, and better understand, their customers.

SupWiz and NNIT in Panel Debate at Bitlab

SupWiz and NNIT in Panel Debate at Bitlab

SupWiz's CEO, Stephen Alstrup, will join Jakob Sassersen (NNIT A/S) for a talk about disrupting customer service with machine learning at Bitlab - Copenhagen Business School on February 8th.

SupWiz partners with SmartRPA to deliver next generation of software robots

SupWiz partners with SmartRPA to deliver next generation of software robots

SupWiz joins forces with world-leading experts in robotic process automation (RPA) from SmartRPA to create the next generation of software robots in our mission to create the perfect customer support.

SupWiz's CEO to deliver keynote talk at 'Hostingdagen 2018'

SupWiz's CEO to deliver keynote talk at 'Hostingdagen 2018'

'Hostingdagen' is the premier event for everything related to cloud and it-hosting in Denmark. This year, SupWiz's CEO, Stephen Alstrup, will deliver one of the keynote talks.

SupWiz will deliver the world's best customer support through new project

SupWiz will deliver the world's best customer support through new project

SupWiz joins forces with world-leading researchers in algorithms and machine learning from the University of Copenhagen as well as both public institutions and private companies to create the perfect customer support. The project is supported by the Innovation Fund Denmark.

SupWiz is working with One.com

SupWiz is working with One.com

We are excited to announce, that we are working with One.com on developing artificial intelligence to support chat agents in improving response times and precision in customer support.

Intelligent customer support at the Danish Business Authority

Intelligent customer support at the Danish Business Authority

We are happy to announce that we are working with Nine on setting focus on intelligent tools for customer support at the Danish Business Authority.

SupWiz and NNIT to co-create tool-suite for customer support

SupWiz and NNIT to co-create tool-suite for customer support

SupWiz is partnering with NNIT to develop the next generation of AI-based tools for customer support.