We are very happy to announce Peter Berg Larsen as the newest member of the rapidly growing SupWiz team.
Peter Berg Larsen has joined SupWiz as a new core member of our engineering team. Peter has more than 15 years of software engineering experience from high-tech companies including Octoshape and Akamai, building reliable high-performance software used by millions of users across the globe. In addition, Peter was also a computer science PhD student at the IT University of Copenhagen, and has extensive knowledge of algorithms and computing.
At SupWiz, Peter will join our diverse team of experts, designing and building the best AI platform for omni-channel customer service.
SupWiz delivers a next generation AI platform for customer service and support. This includes chatbots, email bots, ticket routing&automation, knowledge article matching, and much more. The solution for example enhances existing systems such as Zendesk, Remedy and ServiceNow with advanced AI improving both customer and agent satisfaction. SupWiz’ AI platform is today used by thousands of agents benefiting millions of end-users and our customers include NNIT, One.com, ATP, Stofa, and many more.
In 2019 SupWiz was awarded the most prestigious innovation award by the Minister of Science and Higher Education for perhaps the world’s best chatbot.