Arbab Javaid joins the company as Project Manager to ensure that our growing number of clients will achieve success with their SupWiz solutions.
We are happy to announce the arrival of our new Project Manager, Arbab Javaid. Arbab has a background from the Technical University of Denmark, DTU, where he, as a top student, acquired an engineering degree in IT and Economics.
Arbab comes from a position as IT Consultant in the multinational corporation Capgemini. Here he was part of multiple projects at different customers, where he played a key role in ensuring a high quality of Capgemini’s deliverables. Prior to this he worked as a Project Manager in the insurance and pension company PenSam. Here he managed the implementation of e-Boks at PenSam’s clients.
In SupWiz, Arbab will ensure that we will continue only having happy customers!
SupWiz delivers a next generation AI platform for customer service and support. This includes chatbots, email bots, ticket routing&automation, knowledge article matching, and much more. The solution for example enhances existing systems such as Zendesk, Remedy and ServiceNow with advanced AI improving both customer and agent satisfaction. SupWiz’ AI platform is today used by thousands of agents benefiting millions of end-users and our customers include NNIT, One.com, ATP, Stofa, and many more.
In 2019 SupWiz was awarded the most prestigious innovation award by the Minister of Science and Higher Education for perhaps the world’s best chatbot.