Mads Kaysen joins SupWiz as new CCO

We are very proud and happy to welcome Mads to the growing SupWiz team


Mads has a strategic and business focused background, with 18 years of experience in the IT software industry. Co-founder of multiple successful companies, he was for 10 years CEO of the Streaming and Online Video company Arkena. Mads knows what it takes to build a company and extensive experience in Enterprise Sales throughout EMEA region.

He is formerly Senior Management Team member of Broadcast infrastructure and Media Services company (TDF), a 2 billion euro group of 4000 employees. With cross-over experience from both start-ups and corporate, he will take on the challenge of strategic business development.

I am very excited to join SupWiz. I find the technical team to be absolutely world class, and the journey set out in the SupWiz mission statement is truly inspiring. I love being in the dynamics of a young company, so when I was asked if I would like to join, there was no question in my mind”, says Mads.

In less than a year, SupWiz have developed the first generation of the best AI platform for Customer Service and Support. And we can roll-out customer specific AI models and implementations in a matter of weeks – generating results before our customers is even done talking about how to get started with AI. The field of Machine Learning and AI is awash with powerpoint presentations and expensive business consultants. Getting the job done is what my whole career has been about. I plan to make sure SupWiz continues to stay this way”.