Modern customers have sky-high expectations to customer service and support. This is the topic of an upcoming event arranged by Computer World on February 22nd. SupWiz will deliver a keynote talk and join the panel debate.
The future of customer service and support will heavily involve AI. The event, in Danish titled "Fremtidens kundeservice: Udnyt alle de nye løsninger og teknologier", will present some of the new challenges and possibilities. SupWiz's CEO, Stephen Alstrup, will deliver a talk on the possibilities of using AI in customer service and support. Other speakers include Alfapeople and TeleFaction.
See more here (in Danish): https://computerworldevents.dk/679/kundesupport