Personalization and Machine Learning – Are We There Yet?

Everyone has come to expect relevant content when they’re in the digital arena. Everyone’s talking about delivering just that. Personalization is everywhere. But the truth is that no person is smart enough to deliver it. And no person ever will be. If we are to deliver on the promise of personalization, machine learning and the democratization of it, is essential.

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In a recent blog post, SupWiz's CEO, Stephen Alstrup, and Senior CX Designer, Rikke Koch, from Valtech discuss personalization and the democratization of machine learning.

Read the full blog post here in English or Danish.