30th of October 2018
SupWiz is proud to receive a nomination for the 2018 Search Industry Awards - as the Most Promising Start-up
Our ground-breaking Platform for Customer Services and Support is already (we are just 1 year old) helping companies make use of AI and Machine Learning in their businesses - with significant positive results for the levels of Customer Satisfaction.
Our AI powered chatbot framework is able to understand natural language, identify intention of the customer and run effective service dialogues - both providing full resolution and improving service levels and customer satisfaction of also more complicated requests.
Presented by the Information Retrieval Specialist Group of the BCS, The Chartered Institute for IT, the SIA awards recognize people, projects, and organisations that have excelled in the design of search and information retrieval products and services.